Questions customers ask most.

Plug the router into power, connect to the Wi-Fi name and password on the router sticker, and place it in an open spot away from thick walls. If you need help, WhatsApp support.

You can pay by EFT using the banking details on this page. Use your full names as the reference and email proof of payment to info@mazuwo.co.za.

Restart the router, test while standing near it, reduce the number of active devices, and move the router higher if possible. If it is still slow, contact support with your name and area.

Contact Mazuwo with your account details and the plan you want. The team will confirm pricing, availability and when the change can happen.

Home packages are uncapped. If you have heavier business workloads, ask for a custom recommendation so the connection fits your usage.

Insurance helps with replacement or repair cases depending on the terms that apply to your service. Ask customer service to confirm what is included for your account.

Yes. Mazuwo offers CCTV/security camera packages and VoIP/landline services. Visit Services or Contact to request a quote.